Closeta
We're here to help
Questions, bugs, or feedback about Closeta — reach out any time.
Email support
The fastest way to reach us. We personally read and respond to every message — usually within 1–2 business days.
Email [email protected]Report a bug
Found something broken? Tell us your device, iOS version, and what you were doing when it happened — it helps us fix it faster.
Report a bugRequest a feature
Closeta is actively developed. If there's something you wish the app did, we want to hear it.
Suggest a featureData & privacy questions
Closeta stores your wardrobe data on your device by design. Read the full policy or ask us directly.
Read privacy policyFrequently reported issues
App won't open after an update. Try restarting your device, then reinstalling from the App Store if the issue persists — your wardrobe data stored on-device is not affected by reinstalling in most cases, but we recommend exporting first if you're unsure. Email us before reinstalling if you want to be safe.
Photos aren't saving to an item. Make sure Closeta has permission to access your Photos in iOS Settings → Closeta → Photos.
Premium purchase not showing as active. Try Settings → your profile → Restore Purchases inside the app. If that doesn't resolve it, email us with your purchase date and we'll help directly.
Can't find a specific item. Use the search bar at the top of your cabinet, or check that the item's category tag matches where you're looking.